The Sales Assistant is responsible for providing support to the Business Director, and ensuring the smooth flow of project inquiries into and through the sales process. This is a full-time office job in Cambridge, MA, that requires most of the work to be on the phone and computer.
Answer inquiries about S+H Construction (phone, email and in person)
Assess the majority of project inquiries into S+H, and route them to the correct person/response
Ensure potential customers receive a return call within 24 hours
Enter call notes in CRM database to capture all important information from client
Manage all leads in CRM system with Business Director
Position will be office based – minimal travel (< 5% of time)
Personable, mature, genuine and ethical – represent core S+H values
Strong technical skills with the ability to learn as required – Filemaker, MS Office, etc.
Strong communication skills – in person, over the phone, and in writing
Ability to manage tasks independently
Excellent organizational skills
Ability to work in a dynamic, fast-paced organization
Basic knowledge and interest in residential construction and the construction industry
All customers receiving a return call from S+H within 24 hours
Representing S+H well, as you will be the first customer contact for a majority of our clients
Assist business director in reaching our company sales goals
To apply for the position, please send your resume to firstname.lastname@example.org.